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FAQ (Frequently Asked Questions)
How long will it take to receive my order?
Physical goods like paints, adhesives, cleaning products, construction chemicals and other listed products are delivered within 10 days in kashmir valley, inter-state orders are booked for your destination via transport of your choice Or sent via VRL logistics/ nitco roadways and delivered at your place .For digital goods like eBooks & eReports once payment is confirmed our system sends you order confirmation email, download link of your file is sent instantly .
What payment methods do you accept?
We accept major debit & credit cards, such as Visa & Mastercard at our instamojo store. you can pay via PayPal if you are not from india.
What is your return policy?
Physical goods like paints, adhesives, cleaning products, construction chemicals and other listed products replaced after receiving your concern within 10 days or so , as the case may be.
For digital goods we do not have return or replacement or exchange policy for our goods , because item once chosen as sent is impossible to replace, or returned so please ensure product or book or report you have chosen is exactly the one needed by you,
How can I contact your customer support?
We are here to assist you! You can reach our customer support team by email at support@doctrzproducts.com or by WhatsApp, which you can find on our contact us page. Our dedicated team is available during business hours to answer your questions and provide any necessary assistance.
Do you offer any offers or promotions?
current discounts are available on item at our website, Grab Now,
in addition we periodically offer discounts and promotions/Coupon Codes to provide our customers with the best value for their purchases. To stay updated on our latest deals, promotions, and exclusive offers, we recommend subscribing to our newsletter or following our social media channels.
What payment methods do you accept?
We accept major debit & credit cards, such as Visa & Mastercard at our instamojo store. you can pay via PayPal if you are not from india.
What is your return policy?
Physical goods like paints, adhesives, cleaning products, construction chemicals and other listed products replaced after receiving your concern within 10 days or so , as the case may be.
For digital goods we do not have return or replacement or exchange policy for our goods , because item once chosen as sent is impossible to replace, or returned so please ensure product or book or report you have chosen is exactly the one needed by you,
How can I contact your customer support?
We are here to assist you! You can reach our customer support team by email at support@doctrzproducts.com or by WhatsApp, which you can find on our contact us page. Our dedicated team is available during business hours to answer your questions and provide any necessary assistance.
Do you offer any offers or promotions?
current discounts are available on item at our website, Grab Now,
in addition we periodically offer discounts and promotions/Coupon Codes to provide our customers with the best value for their purchases. To stay updated on our latest deals, promotions, and exclusive offers, we recommend subscribing to our newsletter or following our social media channels.